Documentation

Security & Privacy

TrustRouter is designed for enterprise security requirements and regulatory compliance.

Security features

Encryption in transit

TLS 1.3 for all API and webhook traffic

Encryption at rest

AES-256 for stored data

Data residency

EU and US data center options

Access controls

Role-based access, audit logs, MFA

Compliance

  • GDPR compliant (EU data protection)
  • SOC 2 Type II certified
  • ISO 27001 certified
  • HIPAA ready (for healthcare use cases)

Data retention

  • Message content: Not stored (pass-through only)
  • Metadata: Retained for 90 days (configurable)
  • Logs: Retained for 12 months
  • Billing records: Retained for 7 years