Documentation
Billing
TrustRouter uses transparent, usage-based billing. You only pay for messages sent, with clear visibility into costs.
Billing principles
Pay for what you use
No minimum commitments, no platform fees
Transparent pricing
Per-message costs visible before sending
No markup on BYO
When using your own credentials, you pay provider rates directly
Volume discounts
Automatic tiered pricing as volume increases
What you pay for
- Message sends (per message, per channel, per destination)
- Platform fee (percentage of message cost, or flat per-message)
- Optional add-ons (AI routing, advanced analytics)
Invoicing
Monthly invoices include:
- Detailed breakdown by channel, destination, and provider
- Cost attribution to campaigns or labels
- Exportable to CSV/JSON for reconciliation